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Frequently Asked Questions

Are you a new Mama looking for answers about our programs and resources on breastfeeding, sleep and newborn concerns? Check out our questions below and if you need further help please reach out here. If you’ve already purchased a program you can join our exclusive Mamaunity Facebook Group and ask all your questions there!

If you have purchased your program via the Apple app store, then you’ll need to register an account - you can do this on any of your devices. See instructions below:

  1. Registering an account on your Apple Device
    On the Apple device on which you purchased your program, tap the icon in the top right corner of the app (the person in the circle). A black screen will pop up telling you what your unique Apple ID is, and directing you how to sign up. Once you have created an account, you will be able to use the same log-in credentials (email and password) on other devices to access your purchased programs.

     

  2. Registering on another device after purchasing on Apple
    If you have made a purchase of a Mama Linc program on your Apple Device, but want to access your purchases on other devices (e.g. Android), then you can do this with a few easy steps. Simply make sure you have downloaded the Mama Linc App, and then click ‘login’ on the home page as if you are creating a new account BUT make sure you enter your unique Apple ID in the designated field. If you don’t know what your unique Apple ID is, simply go onto the Apple device on which you originally purchased the program, and tap the icon in the top right corner of the app (the person in the circle). A black screen will pop up telling you what your unique Apple ID is. By entering this when you sign up on your other device, it will link your purchases across devices. You will now be able to log in on any device using the same log-in credentials (email and password) that you have now created.
  3. Registering on the Mama Linc Website
    If you have made a purchase of a Mama Linc program on your Apple Device, but want to access your purchases on your personal computer, then you can do this with a few easy steps. Simply go to mamalinc.com, and then click ‘sign up’ on the home page in the top right corner as if you are creating a new account BUT make sure you enter your unique Apple ID in the designated field. If you don’t know what your unique Apple ID is, simply go onto the Apple device on which you originally purchased the program, and tap the icon in the top right corner of the app (the person in the circle). A black screen will pop up telling you what your unique Apple ID is. By entering this when you sign up on the Mama Linc website, it will link your purchases across devices. You will now be able to log in on any device using the same log-in credentials (email and password) that you have now created.

When you are within the Apple App, you will need to click the profile icon in the top right of your screen. This will show you your unique Apple ID but also give you access to sign up within Apple. Once you have created an account, you will be able to use the same log-in credentials (email and password) on all of your devices.

Traditional prenatal classes are great for covering labour, but that is 1-2 days (hopefully), what about everything after labour?

Our prenatal programs help mamas feel prepared and confident with knowing exactly what their newborn needs, how to start breastfeeding off on the right path and sleeping issues that will arise in a few months time.

After baby is born nurses and midwives do help you a lot, however, sadly they are not able to cover all these topics in-depth and up to first year of life, like our programs do.

Watching the programs prenatally will help mamas feel reassured and confident in knowing what they are doing, and having access for up to a year allows you to refresh at any time or be prepared for the next sleep regression!

Any preparation prior to baby coming home is worth it!

Our CEO and Founder has had years of experience and knows what parents need help with and what issues and questions will arise.

She has created these programs with this in mind, making you feel confident, reassured and at ease in navigating through mamahood. With quick access and reliable information, you can instantly start watching the programs in the comforts of your own home and re-watch any time.

Anytime after your first trimester (12 weeks) is a great time to start our programs.

Learning while you are still pregnant gives you a massive advantage in being prepared and self assured you know how to: understand what cue your baby is signalling, settle your upset baby, latch baby on to the breast properly, know what a leap is and what to expect of your baby and much much more.

Take a look at what our incredible classes cover here

With a click of a button you can join Mama Linc and sign up for our programs.

Once you’ve joined and bought our programs, you can start streaming immediately from your desktop or any device using our app!

With our simple and easy platform you can navigate through any of our programs to find the relevant topic you need. Making it easy to re-watch and find a specific one you want to watch. Super convenient!

We've got you mama! Click right here.

Best part about our programs, is you can start any time at a click of a button!

With our app you can watch at your convenience and at your own pace. No need to even leave your house, you and your partner can watch in the comforts of your own home!

It doesn’t matter if your baby is a few days old or 1 month old, our programs are designed to help immediately.

With the convenience of being able to watch our programs any time and any where, you can start learning right now; even if it is 2 am and you are struggling with a breastfeed or settling baby back to sleep, our quick, easily accessible classes will help!

Most definitely!

Every baby is so different!

I truly believe knowledge is power, and being prepared in every way will make bringing a new baby into your family an easier transition.

No matter what baby this may be for you; our classes will refresh your memory making you feel confident and self assured, while even teaching you new tricks.

Yes!

Even if you plan on breastfeeding for a few weeks or a few months, our Breastfeeding Fundamentals class will help you reach your goal, no matter what it may be.

Every mama’s breast-feeding journey is different, and we understand this.

With information on how to express, store milk, bottle feed, wean, and much much more, you will be fully equipped to reach your breastfeeding goal. We are here to support you in making this journey as easy as possible!

This is a great question that we get asked frequently.

We believe that a mama and baby need to create a trusting, positive, and reassuring relationship while learning how to sleep.

With our Sleeping Basics program we go through different techniques to help you find the right fit for teaching your baby how to go to sleep.

Now we can not guarantee there won’t be any crying, as this is a hard phase to go through but we do guarantee with our program and consistency you both will be sleeping in no time!

Every baby is different and outside factors can influence the effectiveness of our programs.  Our programs are not a quick fix. With consistent implementation of our programs our customers experience positive results with sleep habits, breastfeeding techniques and baby confidence.

Mama Linc has a 30 day refund policy as per below:

Refunds

Absolutely!

If you have already purchased a program that is part of the bundle you want to upgrade to, we will deduct what you have already paid from the upgrade. This will automatically happen when you are logged in and upgrading to a bundle.

New Mum Questions Mamalinc